Tailor shop software that runs the counter, not just the books

One day at the counter, and four pieces of paper

Take an ordinary Thursday. A new customer wants two thobes, so you measure him and write the numbers in a notebook. The next one was here a year ago — you leaf through the notebook, cannot find his page, and measure him again while he waits. The phone rings: «where has my order reached?» You call the tailor, the tailor calls the presser, the customer holds the line. Then someone comes to collect, and you hunt for his outstanding balance on a third sheet. At the end of the month you gather the papers and try to work out what came in and what is still owed.

Those four papers — the measurement book, the order slips, the cash notes, and your memory of who is working on what — become one screen. That is all tailor shop software means in practice: not shiny features, but the answer already being there before the question is asked.

A measurement written once, read two years later

Your customer is not a line item; he is the measurement. So the first thing recorded is his name, his phone and his numbers: neck, shoulder, length, sleeve, chest, waist, cuff — along with notes on the cut he likes, open or closed collar, cufflink or button, one pocket or two. Later edits are never written over the old ones: each is stored with its date, so you can see that today's measurement is not the one from two years ago, and when it changed.

When he comes back and says «same as last time», you open his file and find the measurement, the cut and the last fabric he chose. No re-measuring, and no risk of a thobe coming out tighter than the one before. If he orders for his sons or his brother, each of them has a separate profile under the same phone number instead of four sets of numbers crowded onto one page. How the record is kept so it can still be read years later is covered under measurements on the FAQ.

«Where has my order reached?» — answered from the screen

Every garment moves through cutting, sewing, pressing, ready, then delivered, and you — or the tailor himself — move the stage as each step finishes. One board then shows every open garment in the shop, its stage, who is working on it, its promised date, and the late ones marked so you can spot them across the room.

So when the phone rings, you search the name or the number and say «it is being pressed, ready Sunday» in three seconds, without getting up. When it is ready, the customer gets a WhatsApp message from your shop's own number — composed in your browser and sent from your phone. He sees his tailor, not an intermediary, and his number never passes through a messaging service.

Deposits and balances, without a second notebook

The order carries its own arithmetic: the tailoring charge, the fabric if it came from you, any discount, the deposit paid and the balance left. Each payment is recorded with its date and method — cash, card, transfer — and a receipt prints if the customer wants one. No amount stays in your head or on a folded sheet in the drawer.

At the end of the day a period report tells you what came in and what is still owed, without adding up slips. And on the advanced plan an income statement gives you revenue, expenses and net profit for any period you pick, so you can see whether an order made money after fabric and labour rather than guessing at it.

Are the invoices ZATCA-ready?

Yes, on both plans and at no extra charge. The invoice is built on the simplified tax invoice requirements from the start: shop name and VAT number, an unbroken sequential number, the VAT breakdown, and a dedicated place for the QR code. Nothing new to learn and no second invoicing product to buy. Whether phase two applies to you depends on your VAT registration rather than your size — the FAQ covers what is asked of a shop your size.

Does it work offline?

Plainly: no. Yaqa is a web app, so it needs a connection to load a page and to save what you typed. There is no offline mode that writes to the device and uploads later, and we would rather say so than make a promise that breaks the first time you lean on it. What matters in a tailoring shop is that a dropout does not stop the work: the invoice, the measurement sheet and the receipt are all printed, so they go out in the morning and stay in the workshop's hands all day. Mobile data is enough — the pages are light and built for 4G behind a thick shop wall, not for office fibre.

How do I move the old measurement book across?

Three ways; pick the one that matches how thick your notebook is:

• Import a file. If your customers are in a spreadsheet or an older program, export them and import in one pass — the system shows you which rows have a problem before it saves anything.
• Enter them in batches. Two hundred customers on paper will not go in during one sitting. Add each one as he returns: after three months your genuinely active customers are all in the system, and the rest are names that never came back.
• We enter them with you. We walk through the first migration and check the numbers landed correctly — that is part of setup, not a service you buy.

What does it cost?

Two annual plans in Saudi riyals, with unlimited orders and unlimited customers on both — no per-order fee, and no price that climbs as you succeed. The trial is free and needs no card: you can set up your shop and run a whole order from cutting to delivery before paying anything. The numbers and the full comparison are on the pricing page.

What Yaqa does not do

Negative decisions describe software more honestly than a feature list. Four that affect your shop directly:

• It does not send WhatsApp messages from our number. The message opens in your browser and goes from your shop's number, so the customer replies to you and his number never touches a sending service. The cost is that sending takes a tap from you.
• It does not price per order or per customer. Both are unlimited on both plans — software that gets more expensive as you grow is not on your side.
• It does not hold your data. Export it whenever you like; if you leave, you take it with you.
• It is not an online store. Yaqa runs the shop from the inside. If you want a site that sells to customers on their phones, that is a different product and we do not claim to be it.

And when a second shop opens?

This page is about one shop and its counter. If you have two branches, or a workshop with several tailors, and you need per-branch stock, staff permissions and consolidated reports, that is a different page: tailoring management system. Moving between the two needs no new system — the same account, with a branch added to it.